Terms of service

These Terms of Service ("Terms") govern your access to and use of Nerb (the "Service"), operated by Dot Square Lab Ltd, a company registered in England & Wales ("Nerb", "we", "us"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

Nerb is a hosted gateway that, with your authorization, provides access to your advertising and analytics platforms — today Google Ads, Google Analytics 4, Google Search Console, and Reddit Ads, with more added over time — read-only for analytics and search data, and read and write for advertising platforms — and makes that data available to your own large-language-model or MCP client. The Service is currently provided on an early-access / beta basis and may change.

2. Eligibility and authority

You must be at least 18 years old to use the Service. You may only connect accounts that you own or are otherwise authorized to access, and you confirm that you have the authority to grant Nerb access to the data in those accounts.

3. Your account

You are responsible for safeguarding your account credentials and for all activity under your account. Notify us promptly at hello@nerb.ai if you suspect any unauthorized use.

4. Acceptable use

You agree not to:

• access data you are not authorized to access, or use the Service in breach of any agreement you have with a connected platform or any third party;
• violate a connected platform's applicable terms, including (where relevant) the Google Ads, Google Analytics, Search Console, and Reddit Ads terms of service;
• resell, sublicense, or otherwise commercially exploit the Service except as expressly permitted;
• attempt to disrupt or circumvent the Service's security, rate limits, or access controls, or reverse engineer the Service except to the extent permitted by law.

For analytics and search data (such as Google Analytics and Search Console), the Service has read-only access. For advertising platforms (such as Google Ads and Reddit Ads), the Service can make changes that you direct (for example creating or updating campaigns); you are responsible for the changes you instruct it to make.

5. Connecting your accounts

You authorize Nerb to access each platform's data through that platform's OAuth flow. You can revoke that authorization at any time from the Connected accounts page or from the platform's own settings, after which Nerb will no longer be able to access the relevant data. Our handling of data accessed through the Service is described in our Privacy Policy.

6. Availability and changes

During early access the Service is provided without any service-level commitment. We may add, change, suspend, or discontinue features at any time. We will make reasonable efforts to communicate significant changes.

7. Your responsibility and assumption of risk

You use the Service at your own risk. The Service lets you operate your connected platforms through a large-language-model or MCP client that you choose and control. You acknowledge and agree that:

• AI output can be wrong. The client you connect may produce inaccurate, incomplete, or unexpected results, and any analysis, recommendation, keyword, ad copy, or other content generated through the Service may contain errors. You are responsible for evaluating it before relying on it.
• Changes affect real accounts and real money. For advertising platforms, the Service can create, modify, pause, or delete campaigns, budgets, bids, and other settings that directly affect your advertising spend and performance. Before a change is applied the Service presents it for your review, and you are responsible for reviewing and confirming each change, including where you enable any option that applies changes automatically. Once applied, a change takes effect on the connected platform and may incur cost.
• Nerb carries out your instructions. Nerb executes the requests it receives from the client you connect; it does not independently decide what changes to make. You are solely responsible for the instructions given through your account and for their consequences, including any advertising spend, account changes, or loss of performance or data that results.
• No professional advice. The Service, and any output produced through it, is provided for your own decision-making and does not constitute marketing, financial, legal, tax, or other professional advice.

You are responsible for keeping your own records and backups of anything important to you, and for complying with the terms of each platform you connect.

8. Disclaimer of warranties

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law. We do not warrant that the Service will be uninterrupted, timely, secure, or error-free, that any output obtained through it will be accurate or reliable, or that the Service will remain compatible with, or uninterrupted by changes to, the third-party platforms it connects to.

9. Limitation of liability

To the fullest extent permitted by law, Nerb will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, advertising spend, goodwill, or data, arising out of or related to your use of the Service, whether or not we have been advised of the possibility of such damages.

To the fullest extent permitted by law, Nerb's total aggregate liability arising out of or related to the Service or these Terms will not exceed the greater of (a) the total fees you paid to Nerb for the Service in the twelve (12) months before the event giving rise to the liability, or (b) one hundred US dollars ($100).

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law.

10. Indemnification

To the fullest extent permitted by law, you agree to indemnify and hold harmless Dot Square Lab Ltd and its officers, employees, and agents from and against any claims, damages, losses, liabilities, and reasonable expenses (including reasonable legal fees) arising out of or related to (a) your use of the Service, (b) changes made to any connected platform through your account, (c) your breach of these Terms, or (d) your violation of any third-party right or of any connected platform's terms.

11. Intellectual property

The Service, including its software, branding, and content, is owned by Dot Square Lab Ltd and its licensors. These Terms do not grant you any rights in the Service other than the limited right to use it in accordance with these Terms. Your data remains yours.

By using the Service, you grant Dot Square Lab Ltd a limited, non-exclusive, revocable, royalty-free licence to access, process, transmit, and temporarily cache your data solely to the extent necessary to provide and maintain the Service and to fulfil our obligations under these Terms. This licence terminates when your account is closed and your data is deleted in accordance with our Privacy Policy. We will not use your data for any other purpose, including training machine-learning models, without your separate, explicit consent.

12. Termination

You may stop using the Service at any time. We may suspend or terminate your access if you breach these Terms or to protect the Service or other users. On termination, your right to use the Service ends; provisions that by their nature should survive will survive.

13. Force majeure

Neither party will be liable for any delay or failure to perform its obligations under these Terms (other than payment obligations) where such delay or failure results from circumstances beyond the party's reasonable control, including acts of God, fire, flood, pandemic, governmental action, war, terrorism, labour disputes, power or telecommunications failures, or disruption to third-party platform APIs on which the Service depends. The affected party will notify the other as soon as reasonably practicable and use reasonable efforts to mitigate the effects. If a force majeure event continues for more than 90 consecutive days, either party may terminate these Terms on written notice.

14. Governing law

These Terms are governed by the laws of England & Wales, and the courts of England & Wales will have exclusive jurisdiction over any dispute arising out of or related to them.

15. Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will notify you by at least one of: (a) email to the address associated with your account, or (b) a prominent notice within the Service. We will provide at least 14 days' notice before material changes take effect, and will revise the "Last updated" date at the top of this page. Your continued use of the Service after the effective date constitutes acceptance. If you do not agree with the updated Terms, you may stop using the Service and request deletion of your account before the changes take effect.

16. Contact

Dot Square Lab Ltd — hello@nerb.ai.